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Coordinator / Administrator - Training / Office

Job offer in Sydney (New South Wales), Australia

We require a training administrator/office coordinator to be working with us on 9-12 month contract in Sydney.

Responsibilities include, but are not limited to, the following:

• Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat

• Provide the customer with resolutions / Training scheduling options

• Gather additional information about reported issue

• Perform detailed case analysis and document the case in the system and generate ticket

• Generate daily / weekly reports for the customer on Microsoft Excel

• Perform Training Management activities on the Learning Management Systems:

o Enrollment activities
o Class scheduling
o Class cancellation / rescheduling
o Evaluate Class profitability
o Decision Making – Class Go no Go
o Class readiness – Coordinating with the vendor
o Communication to Delegates & Vendors
o Feedback Analysis
o Purchase Order Generation
o Maintain Basic Financial Reports
• Excellent Written & Verbal communication skills
• Attention to Details
• Good team player
• Good interpersonal skills
• Good documentation skills
• Good to Excellent typing speed / skills


• 2-3 years of experience in any of the below functions would be preferable:
o Training Function
o Learning Delivery Function
o Vendor Management
o Learning Management Systems
o Finance Function

• Voice, Email and Chat Support Experience
• Working knowledge of Microsoft Excel & Microsoft Outlook and other Microsoft Office tools
If this interests you please respond at the earliest with your updated CV including contact details.

Job Details

Employment Status
Full time or Contract / Freelance
Company Name
NIIT Limited
Type of Salary
Hourly Rate
Job Location
Sydney (New South Wales), Australia

Job Requirements

Minimum Educational Qualification
Bachelor's degree
Professional Experience
2 Years

The Company

Company Name
NIIT Limited
Company Description
NIIT has been in the Education and Training business for around 30 years now. We have offices in over 35 locations world over. Our company brings in the experience and expertise of working with many other large organizations. We are a financially strong and stable company with over US$ 350million revenue only from training and education. Some of our customers include HP, DELL, Shell, IBM, Intel and Microsoft.
Number of Employees
more than 1000
Your Contact Partner
Pallavi Chatterjee

Information for Sydney, New South Wales (AU-1235)

Post Code
Sydney Streets
New South Wales